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Phone: 1-888-384-4651 | Email: sales@thinktechlabs.com
ReThink
Real Estate Software for Agents and Brokers.
REthink Real Estate. REthink Success!
REthink Real Estate. REthink Success!
News & Events
5 Ways To Hit Gold With Real Estate CRM Technology
November 30th, 2012Think Tech Labs Gets New Downtown Ann Arbor Address
February 10th, 2012
Ann Arbor, MI is best known for several things: it is the home of the Michigan Wolverines, the long Michigan winter, and it is one of the top 10 U.S. cities with the most PhD’s. It is a unique setting- a demographic of young university students and recent grads, a six-month winter where staying focused is a piece of cake (if it means avoiding the cold), and an extremely intelligent and motivated workforce. That being said, we thought Ann Arbor would be the perfect city to open our new Customer Success & Innovation headquarters.
We had heard rumors that Ann Arbor is “the silicon valley” and “high-tech capital” of the midwest, but were these rumors true? Could the city be as tech-savvy as we wanted it to be, and could a cloud-computing software company like Think Tech Labs and a Real Estate CRM like REthink find its place amidst the many technology companies and start-ups if it really is the next technology hub? We have found that not only is it a savvy-city, but one that will be the new home to our Customer Success & Innovation teams.
We just finished our first week in our new downtown Ann Arbor office, at the “address of innovation”, and the crossroads of SPARK and Google. When we heard about the “dynamic and entrepreneurial environment…working together and sharing vision” we decided we had found our match. Moving a company to a new city, establishing a footprint, and meeting people that share business acumen is always going to be a challenge. But for Think Tech Labs, we embraced the challenge because it wasn’t about ease, it was about change and growth. And the new location is providing us with just that- a creative, fast-thinking and fast-moving environment to learn and advance to continue to do what we do best. Maybe we can even convince Marc Benioff to open a Salesforce.com office in Ann Arbor.
It was an honor to be awarded the 2011 Salesforce.com AppExchange Customer Choice Award. And it made us more energized, more enthusiastic, and even more focused, if that was possible, for the new year. Now that we are situated in Ann Arbor, and in our new Customer Success & Innovation Headquarters, we are not only ready for 2012, but we are taking it on full force!
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Winner! Salesforce.com AppExchange Customer Choice Award
February 7th, 2012
“Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected.” -Steve Jobs
We are proud to announce that REthink Real Estate CRM has been selected as one of eleven applications, from over 800 hundred apps on the Salesforce.com AppExchange, to win the 2011 Customer Choice Award and Best App of 2011.
Above all, we would like to extend a huge THANK YOU to our incredible and loyal customers. It is because of them that we have been acknowledged as the best and most recognized real estate solution built on the Salesforce.com platform.
We would also like to congratulate all of the Customer Choice Winners, including:
Adobe EchoSign, Informatica, JobScience, Marketo, iContact, box, BigMachines, ProvenWorks & ClickTools
We will continue to stay committed to our clients through our product support and innovation into 2012. And as Steve Jobs, one of the greatest innovators of our time, successfully became the gold standard for anything personal computer, we will humbly follow suit to be the yardstick of excellence when it comes to real estate and technology.
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Transwestern Moves to the Cloud with REthink CRM
June 3rd, 2011
Transwestern, one of the largest privately-held commercial real estate firms in the U.S., recently joined the ranks of cutting-edge commercial real estate brokerages by saying goodbye to old software and rolling out REthink Real Estate CRM for their western region teams.
A diversified operating company, Transwestern is active in the real estate service, development and investment management businesses. The firm has product specialties including office, industrial, retail, multifamily and healthcare. Transwestern leads the industry in sustainability and has received multiple ENERGY STAR® awards from the Environmental Protection Agency (EPA). Their healthcare division will now lead the industry in technology, more specifically, cloud-computing technology, by leveraging the Salesforce.com platform and REthink CRM to capture many of their unique business processes and provide their agents with a tool to better manage their contacts and pipeline and, ultimately, help them close more deals.
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REthink Real Estate CRM Customer Portal is Here!
April 18th, 2011REthink Real Estate CRM is excited to announce the release of our Customer Support Portal. Over the last several weeks, many of you have expressed the need for a web-based support tool to allow you to quickly setup or troubleshoot REthink CRM – anytime.
So what did we do?
We looked to the leading cloud-computing customer support platform, Zendesk, to offer our clients the fastest and easiest way to get answers to their questions. With the help of Zendesk, we are now able to provide around-the-clock support for REthink customers.
Whether you need to customize a page in REthink, or get best-business practice tips from other REthink users, or simply log a support ticket, our interactive customer support portal will allow you to get answers when you need them.
Simply go to support.rethinkapp.com or www.REthinkApp.com and click on the Support tab. Feel free to post feature requests or start your own topic today!
REthink CRM Support Team
support@thinktechlabs.com
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Salesforce.com Sees ‘Marketing Cloud’ with Radian6
April 8th, 2011(Dow Jones Newswires) Acquisition of Web monitoring firm Radian6 paves the way for creation of a new marketing cloud service, said George Hu, executive vice president of platform and marketing for Salesforce.com Inc. (CRM).
“I think Radian6 is a game changer,” Hu told attendees at the Wells Fargo Tech Transformation Summit in San Francisco Wednesday. “I think it may, or probably will, be the foundation of our marketing cloud.”
Salesforce.com was a pioneer in cloud computing, which allows companies to access computer servers and data storage over the Internet. Its first products helped companies manage sales and customer relationships. It announced last month it would acquire Radian6 for about $326 million in cash and stock.
Radian, based in New Brunswick, Canada, has created a suite of tools for capturing details from millions of conversations daily on Facebook, Twitter, YouTube, LinkedIn and blogs. The technology can track what’s being said about businesses and the culture in general and help clients such as PepsiCo Inc. (PEP) track consumer views.
In the hands of engineers at Salesforce.com, the search and sorting power of Radian6 also will become a way to tailor marketing campaigns and refine messages to maximum benefit, Hu said.
He called the technology “a meaningful revenue accelerator.” Information gathered through Radian6 “is potentially a foundation for a market cloud, but also an intersection” for all customer information within a business, Hu said.
“It adds value to the sales cloud, the service cloud,” he said. “It brings them all together.”
-By Steven D. Jones, Dow Jones Newswires
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REthink CRM Sponsors 2011 ICSC RECon Event in Las Vegas
March 31st, 2011
Join the REthink Real Estate CRM team at the 2011 ICSC RECon event in Las Vegas at the Technology Meeting Point in the Central Hall at booth C1930. Test drive REthink CRM and learn about our Spring ‘11 release as well as our exciting new partnership with ProspectNow – an online database of six million building owners, which includes their phone numbers, mailing addresses and building details.
RECon is the world’s largest gathering of retail real estate professionals and provides the opportunity to network, make deals and learn from industry experts. We look forward to seeing you there!
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Cushman & Wakefield Thrives to Close More Deals in 2011 with REthink CRM
February 8th, 2011
Cushman & Wakefield, the global leader in Commercial Real Estate, continues to build on their success by implementing REthink Real Estate CRM into their business. Many brokers were becoming increasingly frustrated by the inefficiencies of primitive CRMs, such as ACT!, and thought “there has to be a better way to manage deals.”
REthink Real Estate CRM offers Cushman & Wakefield offices a better way to manage their contacts, properties, listings, and deals. California broker, Josh Nelson, talks about his experience with REthink Real Estate CRM and why his team decided to ditch old habbits:
Our team has many years of experience with different CRM’s (REA, ACT, etc) and REthink was the only tool that fit everything we were looking for. We did months of research to find the best CRM solution out there for the best price, with the best capabilities, and REthink fit our needs far above any other program out available. It offered:
• a web-based CRM to allow us to access anywhere/anytime
• the ability to have multiple users sharing data and having access to “real time” data inputs and client follow-ups/conversations
• the ability to track/share pipeline progress from A to Z
• more options and customization than 99% of Commercial RE Brokers will ever need
• support that actually understands the industry as well as a broker’s needs
• friendly and enthusiastic tech support as well
• and probably one of the most important aspects for any small business/team… a CRM solution at a phenomenal value
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Think Tech Labs customer The Goodlife Team selected as finalist for Real Estate Industry Award
August 8th, 2010
(PRLEAP.COM) Think Tech Labs, the provider of REThink a salesforce real estate database, is proud to be one of the technology partners of The GoodLife Team, an Austin real estate brokerage selected as a finalist for one of the real estate industry’s most coveted awards, the 2010 Inman Innovator Award.
info@thinktechlabs.com
Email Think Tech Labs
1-888-384-4651
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Since its beginning, the Inman Innovator Award has been recognized as the real estate industry’s most prestigious mark of excellence when it comes to the application of technology to the real estate business. The final winners will be announced at the 2010 Inman Connect real estate conference held in San Francisco July 13-15.
Think Tech Labs provides a complete, customizable customer relationship management application to The GoodLife Team real estate brokerage that allows the company to track all customers, leads, and sales activity across the entire team in one system. In addition, Think Tech Labs has assisted the company in integrating their system with the MLS, social media systems, email marketing tools, and direct mail systems to provide a complete solution.
"Krisstina Wise and the Goodlife Team are definitely at the cutting edge of the industry" said Vijay Mehra. "They are leading the way in the industry by delivering a 1st class technology experience for their clients, and also enabling their agents to achieve their goals by staying in touch with customers more effectively and close more deals with less work."
Jack Miller, CTO for the GoodLife Team says he has been impressed with all of the work they have accomplished with Think Tech Labs, who provides the REThink Application. "Think Tech Labs has been a highly valuable collaborative partner in building the system the way we wanted it. We looked for a year to find a partner, and we are highly satisfied with the results of our work with Think Tech Labs. Our capacity for managing and staying in touch with a large number of customers has created a financial return for us that was not possible with existing technologies in the space."
The Goodlife Team is a boutique Austin real estate brokerage based in East Austin, with a team of 10 technology savvy Austin Realtors serving the Central, East, and Downtown Austin markets. You can find The GoodLife Team on Facebook or on Twitter @krisstinawise or @goodlifeteam.
CONTACT INFORMATION
Think Tech Labsinfo@thinktechlabs.com
Email Think Tech Labs
1-888-384-4651
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REthink Has A New Look
May 11th, 2010REthink 2.0 now offers a modern, slick new user interface that gives the application a complete Web 2.0 look and feel.
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